As well our our free healthcheck and costed services, Goitil exists to ensure SME's have access to information that will help them both understand and implement (where required), the basic service management processes.
We aim to provide this via the following methods:
1) Free Reports - these short "white papers" are written by experienced Service Management professions on a topic that they are both knowledgeable and passionate about. The aim is to pass their knowledge over to you in as few pages as possible!
2) Our Blog - to try and put Service Management into the context of the SME, a blog has been set up with topics and thoughts being posted on a regular basis
3) Recommended links - if you can't find it from us or via an email enquiry, these web sites may be able to help you
Free reports and information