Continual Service Improvement
The whole ITIL lifecycle model has been designed to be continually evaluated. Whether that is the service being delivered to the end users or the performance of suppliers or the stability and success of new projects, CSI provides a number of tools to allow you to measure and improve.
No articles exist at present, but if you have a question on this matter, please contact us.
"ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries"
Providing Affordable IT Management to SME's