Providing Affordable IT Management to SME's 
Service Asset and Configuration Management
Ever wondered what IT equipment you have or how many licence's you should hold ? If your network router failed, would you know what services are dependent on it ?
Configuration management is a process that both holds the data and answers to the above questions and if anything changes ensures that records are updated continually.
ITIL Version 3 has updated this topic and now talks about service asset management a topic that we will need to explore very soon.....
Articles:
The starting point of configuration management (How to start with asset information and introduce links)
Why is configuration management important (How it can benefit you)
Making CMDB information useful (Some additional uses of your configuration data)
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